Research Tools

Preface

Before exploring the survey tools, I want to clarify that I have done a half year-long literature research to identify the issues on the concept of "walkable neighborhoods" and both the existing and potential impact on Chinatown. Also, I have done the filed research which includes non-participant observation such as windshield Surveys and site reconnaissance and have done voluntary work in Chinatown Tenant Union (CAAAV), and I have collected relative quantitative data on this topic. In other words, I have deep understanding of both "walking issues" and communities in Chinatown. In this case, I do wish everyone, who plan to utilize this toolkit, can carefully go through the context page of this project to equip the required knowledge beforehand. After that, you can have a better understanding on the purposes and strategies behind each tool.

#1 Gather Stories! (Survey)

Survey is one of the most frequent and important methods in participant observation research. It helps us gain more direct and objective understanding of communities in Chinatown. As the first and main part of research tools, survey can test the literature research outcomes and assumptions. In addition, the quantitative data can efficiently convince researchers and planners our research insights.
The questionnaire design includes the following sections:

Prototype

The innovational part of the survey tool is that, besides identify problem and negative elements of walking, I tried to unpack more positive contributors to walkable neighborhoods, such as economic and cultural characters of Chinatown.
(Please click the image below to download the PDF document)

Before designing this survey questionnaire, there are several assumptions and insights from the literature research and informal conversation with local communities. For example, Gehl Architects has developed a method for measuring pedestrian traffic. This methodology links pedestrian density with the quality of walking experience, and they claim that through their studies from around the world “the maximum volume for comfortable pedestrian movement is 12 people per minute per yard of sidewalk width. Anything above this level is considered to be overcrowding.” However, when I chatted with a visitor in Chinatown, who was from main land China, he claims that the pedestrian volumes are not as heavy as the ones in Chinese cities. Also, in one Chinatown tenants monthly meeting, one senior states that the crowding streets in Chinatown is a signal of prosperous. So I designed the questions to ask people whether overcrowding is a problem to local communities. And the survey outcomes show that heavy pedestrian traffic is, instead of a negative element, a attractiveness.

Furthermore, I have also fund something new from this prototype testing. Beforehand, I assumed the main target of my survey will be the residents in Chinatown. However, after asking 28 people for taking survey, there were only 4 people actually live in Chinatown, and there were 3 respondents live nearby Chinatown. I was surprised by this result. But one of the staff in CAAAV confirmed this later that less and less pedestrians in Chinatown are local residents but are visitors. This point also unfold the importance of on-street survey since we cannot understand their relations to Chinatown communities , and the values they love here.

#2 Spatial Storytelling (Deep Mapping)

"By rearranging numeric data, reinterpreting qualitative information, coating information geographically, and building visual taxonomies, we can develop a diagrammatic visualization—a sort of graphic shortcut—to describe and unveil the hidden connections of complex systems."

--DensityDesign

How to make the complex and invisible issues become more accessible? When we talk about the topic on walking, there is no way to avoid looking at the spatial elements of neighborhood. Deep maps are finely detailed, multimethod depictions of a place and the people, objects and emotions that exist within it and which are inseparable from the activities of everyday life. These depictions may encompass the beliefs, desires, hopes, and fears of residents and help show what ties one place to another. Deep mapping, as a geographical express of neighborhoods’ value, is related to communities’ daily places, such as the streets they walk on everyday, the grocery stores or bakeries they frequent most. Those points and routes make up our neighborhoods and our complex societies. Audiences of the following maps will feel more specific and will engage more into discussion.

Prototype 1.0

As I mentioned in the context page, some of the researchers and planners only stare at the urban patterns without any people in them; also, many designers and engineers treat pedestrians as a whole—they are all human beings. However, the streets in the eyes of pedestrians are more vibrant and subjective according to the different facades, stores, activities, and social networks. Trying to bridge the top-down view of planners with people’s daily lives on the streets, I developed my first prototype.

Based on the previous offline GIS mapping, I have shot more than 380 photos on the streets for each hexagon. By embedding photos into online map, I hope people can compare both built environment and street activities among different hexagons from low density of Chinese signs and high density ones.

Although I have bridged top-down view of mapping with bottom-up view of street scenes, there is still some limitation of single methodology. The idea behind photographic research is relatively equals to nonparticipant observation, which is difficult to determine what continually attract people and what makes them to stay. To fully identify the demands on the street, I have to insight into people's feelings, emotions, and perceptions about the neighborhood and streets.

Prototype 2.0

Local residents, workers and visitors have different destinations to social, shop, relax and promenade based on their economic, cultural and social positions. In addition, the changes of neighborhoods are also have obvious impacts on pedestrians emotions and preference. Inspired by Kevin Lynch's hand-drawn-map method, I have organized a youth workshop, in which I asked the participants to draw their walking routes, and places they like in Chinatown, and put their emotions on the top of those maps.

However, the limitation here is that other audiences of those hand-drawn maps cannot understand the streets views in map makers’ mind. Therefore, it is difficult to arouse more empathy from others. To engage the wider public, and to understand the stories behind the photos and the lively narratives of street life in Chinatown, there is a more powerful way to have a spatial storytelling that we can utilize the previous survey which tries to unpack people's daily routes, the places they frequent most, and how they describe the value and changes of streets in Chinatown spatially.

Prototype 3.0

After testing the previous prototypes, a better way of deep mapping is to combine people’s daily routes and the photos of street views. In the survey part, we can gather the information and narratives on the categories of people such as their relations with Chinatown and their purposes of walking. Also, we can mark the places which they prefer to walk in Chinatown. By showing the social and power dynamics spatially, we can help the other learn the specific values of Chinatown to the low-income immigrant communities.

#3 Video Storytelling (Interviews)

Interview is the most direct way to connect with people. This method is a great opportunity to open a person up to reflecting of the questions, which they have not thought about carefully, and to then learn more about her attitudes from their positions. By documenting the interviews and publicize them, both researchers and wider audience can hear from them in interviewees' own words.
Here I will show you the tools of guides for choosing related stakeholders and preparing your interviews on the walking topic.

• Identify Stakeholders

Interview can help us to identify stakeholders on who define, design and critique the “walkable neighborhoods”. Also, it is a unique opportunity to show the outcomes of previous research to those stakeholders, test their attitude and understand their insights. To identify stakeholders, we have to consider their positions on this topic, for example, who are the experts on walking topic, who have more community-based experience, who are the decision-makers.

Try to conduct your Interviews in the cafes or offices of the people you’re interviewing for. Put them at ease first by asking more general questions before getting specific. When recruiting your experts, give them a preview of the kinds of questions you’ll be asking and let them know how much of their time you’ll need. And be sure to ask open-ended questions instead of yes-or-no questions.

Prototype